Simple Mobile: told me they will be back in couple of minutes...
Una Simple Mobile reseña del cliente por el usuario de GetHuman ~roman.scooby de noviembre 25º, 2017
Background on ~roman.scooby's case
GetHuman: ~roman.scooby - can you tell our other Simple Mobile customers when your case took place?
~roman.scooby: Yup. It was afternoon, on noviembre 22º.
GetHuman: Did you reach out to Simple Mobile, and if so, how?
GetHuman: And which of these common Simple Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~roman.scooby a list of common Simple Mobile problems)
~roman.scooby: "Technical support" was why I was trying to call.
~roman.scooby's review of Simple Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Simple Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~roman.scooby: told me they will be back in couple of minutes just hold on they were looking the problem over my phone, never responded back
GetHuman: Let's quantify your experience contacting Simple Mobile. On a scale of 1 to 5, how easy is it go get help on a Simple Mobile problem?
~roman.scooby: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~roman.scooby: I'd give them a two out of five on communication.
GetHuman: And what about Simple Mobile's ability to quickly and effectively address your problem?
~roman.scooby: For that I would say one out of five.
GetHuman: And finally- any advice for other Simple Mobile customers?
~roman.scooby: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Simple Mobile para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~roman.scooby taken from his Simple Mobile customer service problem that occurred on noviembre 22º, 2017.