Simple Mobile: Why can't customers look at their phone call de...
Una Simple Mobile reseña del cliente por el usuario de GetHuman GetHuman-313855 de noviembre 23º, 2017
Background on GetHuman-313855's case
GetHuman: GetHuman-313855 - can you tell our other Simple Mobile customers when your case took place?
GetHuman-313855: Yes I can. It was middle of the night, on noviembre 15º.
GetHuman: Did you reach out to Simple Mobile, and if so, how?
GetHuman: And which of these common Simple Mobile customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-313855 a list of common Simple Mobile problems)
GetHuman-313855: "Complaint" was why I was trying to call.
GetHuman-313855's review of Simple Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Simple Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-313855: Why can't customers look at their phone call detail from your Internet you're the only company that does not allow that why not
GetHuman: Let's quantify your experience contacting Simple Mobile. On a scale of 1 to 5, how easy is it go get help on a Simple Mobile problem?
GetHuman-313855: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-313855: I'd give them a two out of five on communication.
GetHuman: And what about Simple Mobile's ability to quickly and effectively address your problem?
GetHuman-313855: For that I would say five out of five.
GetHuman: And finally- any advice for other Simple Mobile customers?
GetHuman-313855: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Simple Mobile para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-313855 taken from his Simple Mobile customer service problem that occurred on noviembre 15º, 2017.