Megabus: late bus
Una Megabus reseña del cliente por el usuario de GetHuman GetHuman-nirvana2 de noviembre 30º, 2017
Background on GetHuman-nirvana2's case
GetHuman: GetHuman-nirvana2 - can you tell our other Megabus customers when your case took place?
GetHuman-nirvana2: Sure. It was evening, on noviembre 24º.
GetHuman: Did you reach out to Megabus, and if so, how?
GetHuman: And which of these common Megabus customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nirvana2 a list of common Megabus problems)
GetHuman-nirvana2: "Change Booking" was why I was trying to call.
GetHuman-nirvana2's review of Megabus customer service
GetHuman: So how would you sum up your experience for GetHuman's Megabus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nirvana2: late bus
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-nirvana2: I can't get thru to them. Recorder says they are closed now. I called earlier when the driver stated we was going to be late. I was told to call and they would be able to help. Please call me back at ***-***-****.
GetHuman: Let's quantify your experience contacting Megabus. On a scale of 1 to 5, how easy is it go get help on a Megabus problem?
GetHuman-nirvana2: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nirvana2: I'd give them a five out of five on communication.
GetHuman: And what about Megabus's ability to quickly and effectively address your problem?
GetHuman-nirvana2: For that I would say two out of five.
GetHuman: And finally- any advice for other Megabus customers?
GetHuman-nirvana2: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Megabus para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nirvana2 taken from his Megabus customer service problem that occurred on noviembre 24º, 2017.