Megabus: CUST SERVICE AGENT INSULTED ME, KNEW NOTHING, L...

Una Megabus reseña del cliente por el usuario de GetHuman ~BUGGS BUNNY de noviembre 20º, 2017

Background on ~BUGGS BUNNY's case

GetHuman: ~BUGGS BUNNY - can you tell our other Megabus customers when your case took place?
~BUGGS BUNNY: Yes. It was evening, on noviembre 14º.
GetHuman: Did you reach out to Megabus, and if so, how?
~BUGGS BUNNY: I used the 877-462-6342 number I found for on the GetHuman Megabus customer phone number page I was on: Megabus Customer Service Phone Number
GetHuman: And which of these common Megabus customer issues best describes the reason you wanted to talk to them?
(Shows ~BUGGS BUNNY a list of common Megabus problems)
~BUGGS BUNNY: "Refund Booking" was why I was trying to call.

~BUGGS BUNNY's review of Megabus customer service

GetHuman: So how would you sum up your experience for GetHuman's Megabus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BUGGS BUNNY: CUST SERVICE AGENT INSULTED ME, KNEW NOTHING, LIED, CPULDN'T HAVE CARED LESS, HUNG UP ON ME. COMPANY IS NOOOOOOOOOOOOOO GOOD
GetHuman: Let's quantify your experience contacting Megabus. On a scale of 1 to 5, how easy is it go get help on a Megabus problem?
~BUGGS BUNNY: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BUGGS BUNNY: I'd give them a five out of five on communication.
GetHuman: And what about Megabus's ability to quickly and effectively address your problem?
~BUGGS BUNNY: For that I would say two out of five.
GetHuman: And finally- any advice for other Megabus customers?
~BUGGS BUNNY: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Megabus para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~BUGGS BUNNY taken from his Megabus customer service problem that occurred on noviembre 14º, 2017.

Megabus

2.08 of 5 stars | 229 reviews

~BUGGS BUNNY's Megabus Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Megabus, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Megabus in any way.

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