GameStop: I spoke to a woman named Kimberly and she was w...
Una GameStop reseña del cliente por el usuario de GetHuman ~Jack de noviembre 25º, 2017
Background on ~Jack's case
GetHuman: ~Jack - can you tell our other GameStop customers when your case took place?
~Jack: Yes. It was middle of the night, on noviembre 21º.
GetHuman: Did you reach out to GameStop, and if so, how?
GetHuman: And which of these common GameStop customer issues best describes the reason you wanted to talk to them?
(Shows ~Jack a list of common GameStop problems)
~Jack: "Complaint" was why I was trying to call.
~Jack's review of GameStop customer service
GetHuman: So how would you sum up your experience for GetHuman's GameStop customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jack: I spoke to a woman named Kimberly and she was wonderful. She addressed my problems right away. She answered all my questions without problems. I was angry when I first called but at the end of the call I was very relieved and satisfied. They handled the complaint perfectly and were able to offer a great solution.
GetHuman: Let's quantify your experience contacting GameStop. On a scale of 1 to 5, how easy is it go get help on a GameStop problem?
~Jack: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jack: I'd give them a one out of five on communication.
GetHuman: And what about GameStop's ability to quickly and effectively address your problem?
~Jack: For that I would say one out of five.
GetHuman: And finally- any advice for other GameStop customers?
~Jack: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para GameStop para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~Jack taken from his GameStop customer service problem that occurred on noviembre 21º, 2017.