Victoria's Secret: To report rude, unprofessional treatment from y...
Una Victoria's Secret reseña del cliente por el usuario de GetHuman GetHuman-mariad2 de diciembre 1º, 2017
Antecedentes del caso de GetHuman-mariad2
GetHuman:GetHuman-mariad2: ¿puede decirles a nuestros otros Victoria's Secret clientes cuándo tuvo lugar su caso?
GetHuman-mariad2:Yup. Era middle of the night, el noviembre 22º.
GetHuman:¿Te comunicaste con Victoria's Secret y, de ser así, cómo?
GetHuman:¿Y cuál de estos problemas comunes del cliente Victoria's Secret describe mejor la razón por la que quería hablar con ellos?
(Muestra GetHuman-mariad2 una lista de Victoria's Secret problemas comunes)
GetHuman-mariad2:"Track order" fue la razón por la que estaba intentando to call.
La revisión de GetHuman-mariad2 del servicio al cliente Victoria's Secret
GetHuman:Entonces, ¿cómo resumiría su experiencia para la comunidad de clientes Victoria's Secret de GetHuman? Censuraremos cualquier ID, número o código y cualquier palabra inapropiada aquí por respeto a los millones de otros clientes que usan este recurso.
GetHuman-mariad2:To report rude, unprofessional treatment from your store associate
GetHuman:¿Puedes contarnos un poco más al resto de lo que sucedió en 11/22/17?
GetHuman-mariad2:I went to the Store in Dos Lagos in Corona California. The website stated you close at *:** pm. your associate name Shovanah (black, slim, average height woman) approached me with a very rude attitute and stated "you need to hurry up" we close at six. I was in my way to the fitting room. My * girls were done picking what they needed but I couldn't get in the fitting room due to the line. When I got out of the room my girls said this woman had push them to pay and told them she could not understand why were both of my girls just standing there instead of paying right a way. My girls told her that mom was trying out some items. Your employee said well she better hurry up " I really want to close these registers now"*My girls needed to wait because I was the one paying. While I was paying the register lady realized I had several pieces at regular price and she suggested to get a few more to get the sale price on all. We left the register for a few seconds to go get a couple more pieces to make the sale. One of the people on line behind us told me this rude woman said "they are lucky they left this person behind or else she would have close the line for us. This woman I believe her name is Shovanah or something like that was extremely rude, unprofessional and unfriendly. It made my experience horrible and no wanting to ever come back to that store. I am a regular Victory S. customer and I spend on average ***-*** dollars on every purchase. This type of employees you have should not ever be in front of a counter helping customers. As it is evident this employee of yours hate her job. And it transmit that to us your customers! My Name is Maria E. Dean. Please address this immediately. My email address is : *****@***.com. My phone * is ***-***-****
GetHuman:Cuantifiquemos su experiencia contactando a Victoria's Secret. En una escala del 1 al 5, ¿qué tan fácil es obtener ayuda para un problema Victoria's Secret?
GetHuman-mariad2:Les daría un two de cinco para facilitar la búsqueda de ayuda.
GetHuman:¿Qué pasa con la calidad de la comunicación? ¿Cómo calificaría eso en una escala de 1 a 5?
GetHuman-mariad2:Les daría un five de cinco en comunicación.
GetHuman:¿Y qué hay de la capacidad de Victoria's Secret para abordar su problema de manera rápida y efectiva?
GetHuman-mariad2:Para eso diría four de cinco.
GetHuman:Y finalmente, ¿algún consejo para otros Victoria's Secret clientes?
GetHuman-mariad2:Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Victoria's Secret para saber quién es usted.
GetHuman:Bueno, ahí lo tienes. Algunos comentarios útiles y palabras de GetHuman-mariad2 tomadas de su Victoria's Secret problema de servicio al cliente que ocurrió en noviembre 22º, 2017.