PETCO.com: Employees service not professional

Una PETCO.com reseña del cliente por el usuario de GetHuman GetHuman-pegsueh de diciembre 8º, 2017

Background on GetHuman-pegsueh's case

GetHuman: GetHuman-pegsueh - can you tell our other PETCO.com customers when your case took place?
GetHuman-pegsueh: Yup. It was morning, on noviembre 28º.
GetHuman: Did you reach out to PETCO.com, and if so, how?
GetHuman-pegsueh: I used the 877-738-6742 number I found for on the GetHuman PETCO.com customer phone number page I was on: PETCO.com Customer Service Phone Number
GetHuman: And which of these common PETCO.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-pegsueh a list of common PETCO.com problems)
GetHuman-pegsueh: "Complaint" was why I was trying to call.

GetHuman-pegsueh's review of PETCO.com customer service

GetHuman: So how would you sum up your experience for GetHuman's PETCO.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-pegsueh: Employees service not professional
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-pegsueh: Talked to * employees and * straight face lied to me. Was not friendly at all. The other employee act like it was a burden to answer my questions and help me
GetHuman: Let's quantify your experience contacting PETCO.com. On a scale of 1 to 5, how easy is it go get help on a PETCO.com problem?
GetHuman-pegsueh: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-pegsueh: I'd give them a five out of five on communication.
GetHuman: And what about PETCO.com's ability to quickly and effectively address your problem?
GetHuman-pegsueh: For that I would say four out of five.
GetHuman: And finally- any advice for other PETCO.com customers?
GetHuman-pegsueh: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para PETCO.com para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-pegsueh taken from his PETCO.com customer service problem that occurred on noviembre 28º, 2017.

PETCO.com

3.50 of 5 stars | 11 reviews

GetHuman-pegsueh's PETCO.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PETCO.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PETCO.com in any way.

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