Greyhound: Missed connection due to late bus
Una Greyhound reseña del cliente por el usuario de GetHuman GetHuman-pe de diciembre 8º, 2017
Background on GetHuman-pe's case
GetHuman: GetHuman-pe - can you tell our other Greyhound customers when your case took place?
GetHuman-pe: Yes. It was evening, on diciembre 5º.
GetHuman: Did you reach out to Greyhound, and if so, how?
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-pe a list of common Greyhound problems)
GetHuman-pe: "Missing item" was why I was trying to call.
GetHuman-pe's review of Greyhound customer service
GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-pe: Missed connection due to late bus
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-pe: My bus was three hours behind leaving my boarding city and is now entering the city i transfer in and still three hours late with only * hour and ** minute layover
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
GetHuman-pe: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-pe: I'd give them a one out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
GetHuman-pe: For that I would say one out of five.
GetHuman: And finally- any advice for other Greyhound customers?
GetHuman-pe: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Greyhound para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-pe taken from his Greyhound customer service problem that occurred on diciembre 5º, 2017.