CenturyLink: having an awful time after a botched move, stil...

Una CenturyLink reseña del cliente por el usuario de GetHuman ~josiejaymkay de noviembre 28º, 2017

Background on ~josiejaymkay's case

GetHuman: ~josiejaymkay - can you tell our other CenturyLink customers when your case took place?
~josiejaymkay: Yes. It was afternoon, on noviembre 25º.
GetHuman: Did you reach out to CenturyLink, and if so, how?
~josiejaymkay: I used the 888-218-0467 number I found for on the GetHuman CenturyLink customer phone number page I was on: CenturyLink Customer Service Phone Number
GetHuman: And which of these common CenturyLink customer issues best describes the reason you wanted to talk to them?
(Shows ~josiejaymkay a list of common CenturyLink problems)
~josiejaymkay: "Service problem" was why I was trying to call.

~josiejaymkay's review of CenturyLink customer service

GetHuman: So how would you sum up your experience for GetHuman's CenturyLink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~josiejaymkay: having an awful time after a botched move, still trying to get all my payments to where they're supposed to be. my service got cancelled when I moved and it has been a nightmare months later trying to get this right.
GetHuman: Let's quantify your experience contacting CenturyLink. On a scale of 1 to 5, how easy is it go get help on a CenturyLink problem?
~josiejaymkay: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~josiejaymkay: I'd give them a one out of five on communication.
GetHuman: And what about CenturyLink's ability to quickly and effectively address your problem?
~josiejaymkay: For that I would say four out of five.
GetHuman: And finally- any advice for other CenturyLink customers?
~josiejaymkay: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para CenturyLink para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~josiejaymkay taken from his CenturyLink customer service problem that occurred on noviembre 25º, 2017.


2.56 of 5 stars | 192 reviews

~josiejaymkay's CenturyLink Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like CenturyLink, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with CenturyLink in any way.

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