Xbox: it was tricky but he did an excellent job helpi...

Una Xbox reseña del cliente por el usuario de GetHuman ~Jedi Knight de noviembre 25º, 2017

Background on ~Jedi Knight's case

GetHuman: ~Jedi Knight - can you tell our other Xbox customers when your case took place?
~Jedi Knight: Sure. It was evening, on noviembre 18º.
GetHuman: Did you reach out to Xbox, and if so, how?
~Jedi Knight: I used the 800-469-9269 number I found for on the GetHuman Xbox customer phone number page I was on: Xbox Customer Service Phone Number
GetHuman: And which of these common Xbox customer issues best describes the reason you wanted to talk to them?
(Shows ~Jedi Knight a list of common Xbox problems)
~Jedi Knight: "Where to buy" was why I was trying to call.

~Jedi Knight's review of Xbox customer service

GetHuman: So how would you sum up your experience for GetHuman's Xbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jedi Knight: it was tricky but he did an excellent job helping me and I truly appreciate it thank you very much. :-))
GetHuman: Let's quantify your experience contacting Xbox. On a scale of 1 to 5, how easy is it go get help on a Xbox problem?
~Jedi Knight: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jedi Knight: I'd give them a four out of five on communication.
GetHuman: And what about Xbox's ability to quickly and effectively address your problem?
~Jedi Knight: For that I would say three out of five.
GetHuman: And finally- any advice for other Xbox customers?
~Jedi Knight: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Xbox para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~Jedi Knight taken from his Xbox customer service problem that occurred on noviembre 18º, 2017.

Xbox

3.11 of 5 stars | 433 reviews

~Jedi Knight's Xbox Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Xbox, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Xbox in any way.

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