Ryanair: tried to cancel a flight for * months time but...

Una Ryanair reseña del cliente por el usuario de GetHuman ~sophie de noviembre 27º, 2017

Background on ~sophie's case

GetHuman: ~sophie - can you tell our other Ryanair customers when your case took place?
~sophie: Yes. It was middle of the night, on noviembre 19º.
GetHuman: Did you reach out to Ryanair, and if so, how?
~sophie: I used the +44 871 246 0002 number I found for on the GetHuman Ryanair customer phone number page I was on: Ryanair Customer Service Phone Number
GetHuman: And which of these common Ryanair customer issues best describes the reason you wanted to talk to them?
(Shows ~sophie a list of common Ryanair problems)
~sophie: "Flight delayed" was why I was trying to call.

~sophie's review of Ryanair customer service

GetHuman: So how would you sum up your experience for GetHuman's Ryanair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sophie: tried to cancel a flight for * months time but repeatedly told not our policy,, pathetic,, will not use again
GetHuman: Let's quantify your experience contacting Ryanair. On a scale of 1 to 5, how easy is it go get help on a Ryanair problem?
~sophie: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sophie: I'd give them a two out of five on communication.
GetHuman: And what about Ryanair's ability to quickly and effectively address your problem?
~sophie: For that I would say one out of five.
GetHuman: And finally- any advice for other Ryanair customers?
~sophie: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Ryanair para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~sophie taken from his Ryanair customer service problem that occurred on noviembre 19º, 2017.

Ryanair

3.04 of 5 stars | 212 reviews

~sophie's Ryanair Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ryanair, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ryanair in any way.

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