Ryanair: Sorted my refund out and we were so pleased.*No...
Una Ryanair reseña del cliente por el usuario de GetHuman ~Anonymous de noviembre 28º, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Ryanair customers when your case took place?
~Anonymous: Yes I can. It was afternoon, on noviembre 26º.
GetHuman: Did you reach out to Ryanair, and if so, how?
GetHuman: And which of these common Ryanair customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Ryanair problems)
~Anonymous: "Baggage problem" was why I was trying to call.
~Anonymous's review of Ryanair customer service
GetHuman: So how would you sum up your experience for GetHuman's Ryanair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Sorted my refund out and we were so pleased.*Note, if you change your booking within ** hours and they charge you, they do refund the charge if you can get them.
GetHuman: Let's quantify your experience contacting Ryanair. On a scale of 1 to 5, how easy is it go get help on a Ryanair problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a three out of five on communication.
GetHuman: And what about Ryanair's ability to quickly and effectively address your problem?
~Anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Ryanair customers?
~Anonymous: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Ryanair para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Ryanair customer service problem that occurred on noviembre 26º, 2017.