Microsoft - Tech Support: Worst support company by far. Spoke with at lea...
Una Microsoft - Tech Support reseña del cliente por el usuario de GetHuman ~alysha de noviembre 22º, 2017
Background on ~alysha's case
GetHuman: ~alysha - can you tell our other Microsoft - Tech Support customers when your case took place?
~alysha: Yes. It was morning, on noviembre 18º.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~alysha a list of common Microsoft - Tech Support problems)
~alysha: "Technical Support" was why I was trying to call.
~alysha's review of Microsoft - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~alysha: Worst support company by far. Spoke with at least * different agents who could not help or understand me. Was disconnected * different times and transferred repeatingly and was told to explain my problem every single time. These people get paid to do nothing but make you wait on hold and find someone else to handle your problem and fail.
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~alysha: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~alysha: I'd give them a one out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~alysha: For that I would say two out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~alysha: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Microsoft - Tech Support para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~alysha taken from his Microsoft - Tech Support customer service problem that occurred on noviembre 18º, 2017.