Microsoft - Tech Support: The rep I FINALLY talked to wasted another hour...
Una Microsoft - Tech Support reseña del cliente por el usuario de GetHuman ~crs52 de noviembre 22º, 2017
Background on ~crs52's case
GetHuman: ~crs52 - can you tell our other Microsoft - Tech Support customers when your case took place?
~crs52: Yes I can. It was middle of the night, on noviembre 17º.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~crs52 a list of common Microsoft - Tech Support problems)
~crs52: "Update Account Information" was why I was trying to call.
~crs52's review of Microsoft - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~crs52: The rep I FINALLY talked to wasted another hour of my time trying to sell me something I didn't want and the problem was NEVER fixed.
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~crs52: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~crs52: I'd give them a one out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~crs52: For that I would say two out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~crs52: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Microsoft - Tech Support para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~crs52 taken from his Microsoft - Tech Support customer service problem that occurred on noviembre 17º, 2017.