FEDEX ** DAYS and I have been lied to, put on h...

Una FedEx reseña del cliente por el usuario de GetHuman ~CheatedatChristmas de noviembre 19º, 2017

Background on ~CheatedatChristmas's case

GetHuman: ~CheatedatChristmas - can you tell our other FedEx customers when your case took place?
~CheatedatChristmas: Sure. It was morning, on noviembre 13º.
GetHuman: Did you reach out to FedEx, and if so, how?
~CheatedatChristmas: I used the 800-463-3339 number I found for on the GetHuman FedEx customer phone number page I was on: FedEx Customer Service Phone Number
GetHuman: And which of these common FedEx customer issues best describes the reason you wanted to talk to them?
(Shows ~CheatedatChristmas a list of common FedEx problems)
~CheatedatChristmas: "Make a shipment" was why I was trying to call.

~CheatedatChristmas's review of FedEx customer service

GetHuman: So how would you sum up your experience for GetHuman's FedEx customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CheatedatChristmas: FEDEX ** DAYS and I have been lied to, put on hold for more than ** minutes, and told I would get help. So far I am out over $*** HELP
GetHuman: Let's quantify your experience contacting FedEx. On a scale of 1 to 5, how easy is it go get help on a FedEx problem?
~CheatedatChristmas: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CheatedatChristmas: I'd give them a one out of five on communication.
GetHuman: And what about FedEx's ability to quickly and effectively address your problem?
~CheatedatChristmas: For that I would say five out of five.
GetHuman: And finally- any advice for other FedEx customers?
~CheatedatChristmas: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para FedEx para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~CheatedatChristmas taken from his FedEx customer service problem that occurred on noviembre 13º, 2017.


3.24 of 5 stars | 156 reviews

~CheatedatChristmas's FedEx Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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