Facebook: Hi Christopher,*It looks like your ads didn't m...
Una Facebook reseña del cliente por el usuario de GetHuman GetHuman-impalas de noviembre 30º, 2017
Antecedentes del caso de GetHuman-impalas
GetHuman:GetHuman-impalas: ¿puede decirles a nuestros otros Facebook clientes cuándo tuvo lugar su caso?
GetHuman-impalas:Sure. Era middle of the night, el noviembre 21º.
GetHuman:¿Te comunicaste con Facebook y, de ser así, cómo?
GetHuman:¿Y cuál de estos problemas comunes del cliente Facebook describe mejor la razón por la que quería hablar con ellos?
(Muestra GetHuman-impalas una lista de Facebook problemas comunes)
GetHuman-impalas:"Technical support" fue la razón por la que estaba intentando to contact.
La revisión de GetHuman-impalas del servicio al cliente Facebook
GetHuman:Entonces, ¿cómo resumiría su experiencia para la comunidad de clientes Facebook de GetHuman? Censuraremos cualquier ID, número o código y cualquier palabra inapropiada aquí por respeto a los millones de otros clientes que usan este recurso.
GetHuman-impalas:Hi Christopher,*It looks like your ads didn't meet our Advertising Policies, so they were not app...
GetHuman:¿Puedes contarnos un poco más al resto de lo que sucedió en 11/21/17?
GetHuman-impalas:Hi Christopher,*It looks like your ads didn't meet our Advertising Policies, so they were not approved.*Ad Name: Post: *LetsMeetOurMatch*posts***************** to fans and their friends *Account ID: ********* *Ad Creator Name: Christopher Todd Smith *Edit Your Ad * * Get More Help * * **Here's why we couldn't approve this ad*It looks like you submitted an ad for a dating service through one of our self-service advertising tools. At this time, ads for dating sites and apps are only allowed from approved advertisers. *In order to be a registered dating partner please follow this link to begin your application process: *https:**www.facebook.com*help*contact***************** *The Policy team will contact you directly with an answer within ** days. *If you’re already a partner and think your ad follows the rules and should have been approved, please let us know.*Learn more about advertising dating services on Facebook.*For more information, read our advertising Terms and our Ad Guidelines. These policies help keep Facebook safe and welcoming for everyone. If you think your ad meets these guidelines, please get in touch.*Ad Name: ************ Promoting Let's Meet Our Match *Account ID: ********* *Ad Creator Name: Christopher Todd Smith *Edit Your Ad * * Get More Help * * **Here's why we couldn't approve this ad*It looks like you submitted an ad for a dating service through one of our self-service advertising tools. At this time, ads for dating sites and apps are only allowed from approved advertisers. *In order to be a registered dating partner please follow this link to begin your application process: *https:**www.facebook.com*help*contact***************** *The Policy team will contact you directly with an answer within ** days. *If you’re already a partner and think your ad follows the rules and should have been approved, please let us know.*Learn more about advertising dating services on Facebook.*For more information, read our advertising Terms and our Ad Guidelines. These policies help keep Facebook safe and welcoming for everyone. If you think your ad meets these guidelines, please get in touch.*Thanks,**The Facebook Ads Team**********************************************************************************************Your reply*Today*My Ad is for a BOOK!! My FB page is for a BOOK!! NOT an Online*Internet Dating website!! I have been through this process several times already, only to have my Ads ultimately approved. Please review this more carefully and you will see I am promoting an Ad for a BOOK I have personally authored and NOT a dating website!! I have also changed the background photo to eliminate the text that appeared previously.*Attachments*BeachCouple - Copy (*).jpg
GetHuman:Cuantifiquemos su experiencia contactando a Facebook. En una escala del 1 al 5, ¿qué tan fácil es obtener ayuda para un problema Facebook?
GetHuman-impalas:Les daría un two de cinco para facilitar la búsqueda de ayuda.
GetHuman:¿Qué pasa con la calidad de la comunicación? ¿Cómo calificaría eso en una escala de 1 a 5?
GetHuman-impalas:Les daría un one de cinco en comunicación.
GetHuman:¿Y qué hay de la capacidad de Facebook para abordar su problema de manera rápida y efectiva?
GetHuman-impalas:Para eso diría four de cinco.
GetHuman:Y finalmente, ¿algún consejo para otros Facebook clientes?
GetHuman-impalas:Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Facebook para saber quién es usted.
GetHuman:Bueno, ahí lo tienes. Algunos comentarios útiles y palabras de GetHuman-impalas tomadas de su Facebook problema de servicio al cliente que ocurrió en noviembre 21º, 2017.