Discover: in my experience, this just shaves off several...
Una Discover reseña del cliente por el usuario de GetHuman GetHuman-403952 de noviembre 17º, 2017
Background on GetHuman-403952's case
GetHuman: GetHuman-403952 - can you tell our other Discover customers when your case took place?
GetHuman-403952: Yeah. It was afternoon, on noviembre 15º.
GetHuman: Did you reach out to Discover, and if so, how?
GetHuman: And which of these common Discover customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-403952 a list of common Discover problems)
GetHuman-403952: "Lower my rate" was why I was trying to call.
GetHuman-403952's review of Discover customer service
GetHuman: So how would you sum up your experience for GetHuman's Discover customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-403952: in my experience, this just shaves off several seconds in getting connected*put in queue. less frustration nonetheless.
GetHuman: Let's quantify your experience contacting Discover. On a scale of 1 to 5, how easy is it go get help on a Discover problem?
GetHuman-403952: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-403952: I'd give them a two out of five on communication.
GetHuman: And what about Discover's ability to quickly and effectively address your problem?
GetHuman-403952: For that I would say three out of five.
GetHuman: And finally- any advice for other Discover customers?
GetHuman-403952: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Discover para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-403952 taken from his Discover customer service problem that occurred on noviembre 15º, 2017.