Go Health Insurance: I had to speak to * people before I even got a...
Una Go Health Insurance reseña del cliente por el usuario de GetHuman ~Choose someone else- they'll a de noviembre 25º, 2017
Antecedentes del caso de ~Choose someone else- they'll a
GetHuman:~Choose someone else- they'll a: ¿puede decirles a nuestros otros Go Health Insurance clientes cuándo tuvo lugar su caso?
~Choose someone else- they'll a:Sure. Era middle of the night, el noviembre 19º.
GetHuman:¿Te comunicaste con Go Health Insurance y, de ser así, cómo?
GetHuman:¿Y cuál de estos problemas comunes del cliente Go Health Insurance describe mejor la razón por la que quería hablar con ellos?
(Muestra ~Choose someone else- they'll a una lista de Go Health Insurance problemas comunes)
~Choose someone else- they'll a:"Overcharge/Strange charge" fue la razón por la que estaba intentando to call.
La revisión de ~Choose someone else- they'll a del servicio al cliente Go Health Insurance
GetHuman:Entonces, ¿cómo resumiría su experiencia para la comunidad de clientes Go Health Insurance de GetHuman? Censuraremos cualquier ID, número o código y cualquier palabra inapropiada aquí por respeto a los millones de otros clientes que usan este recurso.
~Choose someone else- they'll a:I had to speak to * people before I even got a price for some kind of coverage. The first person I spoke to tried to sell me something before even taking my information. He acted like I called him and was bothering him because I wasn't ready to purchase something. He tried to scare me with tax penalties to get me to purchase something. I told him that THEY called me to give me quotes, which is what I thought the service was meant to do. When I said that I was hoping just get some quotes and that I wasn't going to incur any penalties because I would not be uninsured for more than * months, he said to go to the website and then hung up on me. I called back and spoke to another woman who was shocked at what I told her. She assumed that it was because I didn't want to give information. I said, he never asked me for anything. So, she finally took some of my information, then transferred me to another woman, saying that she would give me quotes. When I was transferred, the new lady asked me
GetHuman:Cuantifiquemos su experiencia contactando a Go Health Insurance. En una escala del 1 al 5, ¿qué tan fácil es obtener ayuda para un problema Go Health Insurance?
~Choose someone else- they'll a:Les daría un one de cinco para facilitar la búsqueda de ayuda.
GetHuman:¿Qué pasa con la calidad de la comunicación? ¿Cómo calificaría eso en una escala de 1 a 5?
~Choose someone else- they'll a:Les daría un two de cinco en comunicación.
GetHuman:¿Y qué hay de la capacidad de Go Health Insurance para abordar su problema de manera rápida y efectiva?
~Choose someone else- they'll a:Para eso diría five de cinco.
GetHuman:Y finalmente, ¿algún consejo para otros Go Health Insurance clientes?
~Choose someone else- they'll a:Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Go Health Insurance para saber quién es usted.
GetHuman:Bueno, ahí lo tienes. Algunos comentarios útiles y palabras de ~Choose someone else- they'll a tomadas de su Go Health Insurance problema de servicio al cliente que ocurrió en noviembre 19º, 2017.