Verizon Wireless: Verizon is a gotcha and charge you service and...

Una Verizon Wireless reseña del cliente por el usuario de GetHuman GetHuman-284129 de noviembre 27º, 2017

Background on GetHuman-284129's case

GetHuman: GetHuman-284129 - can you tell our other Verizon Wireless customers when your case took place?
GetHuman-284129: Yes. It was evening, on noviembre 21º.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman-284129: I used the 800-922-0204 number I found for on the GetHuman Verizon Wireless customer phone number page I was on: Verizon Wireless Customer Service Phone Number
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-284129 a list of common Verizon Wireless problems)
GetHuman-284129: "Lost phone" was why I was trying to call.

GetHuman-284129's review of Verizon Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-284129: Verizon is a gotcha and charge you service and charges are unreasonable. at least I got a well-spoken, clear sounding person.
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
GetHuman-284129: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-284129: I'd give them a three out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
GetHuman-284129: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
GetHuman-284129: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Verizon Wireless para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-284129 taken from his Verizon Wireless customer service problem that occurred on noviembre 21º, 2017.

Verizon Wireless

3.86 of 5 stars | 1150 reviews

GetHuman-284129's Verizon Wireless Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Verizon Wireless in any way.

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