Issue with Straight Talk
Una Straight Talk reseña del cliente por el usuario de GetHuman GetHuman-getitjo de diciembre 6º, 2017
Antecedentes del caso de GetHuman-getitjo
GetHuman:GetHuman-getitjo: ¿puede decirles a nuestros otros Straight Talk clientes cuándo tuvo lugar su caso?
GetHuman-getitjo:Sure. Era morning, el diciembre 2º.
GetHuman:¿Te comunicaste con Straight Talk y, de ser así, cómo?
GetHuman:¿Y cuál de estos problemas comunes del cliente Straight Talk describe mejor la razón por la que quería hablar con ellos?
(Muestra GetHuman-getitjo una lista de Straight Talk problemas comunes)
GetHuman-getitjo:"Transfer Phone Number" fue la razón por la que estaba intentando to call.
La revisión de GetHuman-getitjo del servicio al cliente Straight Talk
GetHuman:Entonces, ¿cómo resumiría su experiencia para la comunidad de clientes Straight Talk de GetHuman? Censuraremos cualquier ID, número o código y cualquier palabra inapropiada aquí por respeto a los millones de otros clientes que usan este recurso.
GetHuman-getitjo:Issue with Straight Talk
GetHuman:¿Puedes contarnos un poco más al resto de lo que sucedió en 12/02/17?
GetHuman-getitjo:Well I have been a loyal straight talk customer for * or so years now and in the past I always bought my phones from them at my local Walmart (the prepackaged ones sold by straight talk) but last tax season I spurred on myself and bought a refurbished unlocked Verizon Samsung Galaxy s* though amazon for around $*** to use on straight talk. I did that cause I didn't see a phone I liked that was ran off Verizon towers on the straight talk sight at the time. So I was just going do the BYOP deal though straight talk. I was so excited cause this was the first time I ever spurred that much on my and a phone. Things seemed great at first and I'm really not sure when I first noticed the problem but I would notice I had voice mail but never heard my phone ring. It also never notified me of a missed call. Then at times I couldn't make a call either. I would have to restarted my phone numerous times a day just to call out or I would restart my phone randomly just to give me better chance a receiving a call in case one was to come in. I kinda assumed at first it was because it was a "refurbished" phone and not a straight talk either. So after months of aggravating ****. I put my application in on the Straight Talk Plus payment deal and pick out a NEW phone and get rid of the stress of my $*** (poor me) phone. Well I received my new phone just a few days ago. I was like a child on Christmas morning I couldn't wait to activate it. I choose a brand new Samsung Galaxy Note * Activation took around and hour and a half and things were looking so promissing. The phone was making called and I even received a few then BAM!! Someone called and no ring tone, no missed call notification just a voice mail stating they called. Then I slowly realized I was in the same predicament. :( Verizon has the best reception in our area and at&the is basically the only other choice. I know there's many many other people out there who have also do the BYOP from straight talk using verizon phones. What is going on for my two well over $**** nightmare?? Will I ever wake up from this?
GetHuman:Cuantifiquemos su experiencia contactando a Straight Talk. En una escala del 1 al 5, ¿qué tan fácil es obtener ayuda para un problema Straight Talk?
GetHuman-getitjo:Les daría un two de cinco para facilitar la búsqueda de ayuda.
GetHuman:¿Qué pasa con la calidad de la comunicación? ¿Cómo calificaría eso en una escala de 1 a 5?
GetHuman-getitjo:Les daría un five de cinco en comunicación.
GetHuman:¿Y qué hay de la capacidad de Straight Talk para abordar su problema de manera rápida y efectiva?
GetHuman-getitjo:Para eso diría one de cinco.
GetHuman:Y finalmente, ¿algún consejo para otros Straight Talk clientes?
GetHuman-getitjo:Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Straight Talk para saber quién es usted.
GetHuman:Bueno, ahí lo tienes. Algunos comentarios útiles y palabras de GetHuman-getitjo tomadas de su Straight Talk problema de servicio al cliente que ocurrió en diciembre 2º, 2017.