PBSKids.com: Peg plus cat is extremely unhelpful.It sets kid...

Una PBSKids.com reseña del cliente por el usuario de GetHuman ~circleofcheese de noviembre 18º, 2017

Background on ~circleofcheese's case

GetHuman: ~circleofcheese - can you tell our other PBSKids.com customers when your case took place?
~circleofcheese: Yup. It was morning, on noviembre 13º.
GetHuman: Did you reach out to PBSKids.com, and if so, how?
~circleofcheese: I used a help page I found on the GetHuman PBSKids.com customer service contact info page: Contact PBSKids.com Customer Service
GetHuman: And which of these common PBSKids.com customer issues best describes the reason you wanted to talk to them?
(Shows ~circleofcheese a list of common PBSKids.com problems)
~circleofcheese: "None of those really matches why I wanted to contact PBSKids.com that day." was why I was trying to contact.

~circleofcheese's review of PBSKids.com customer service

GetHuman: So how would you sum up your experience for GetHuman's PBSKids.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~circleofcheese: Peg plus cat is extremely unhelpful.It sets kids behind. It disrupts the T.V. scedule I DO NOT LIKE IT AT ALL!
GetHuman: Let's quantify your experience contacting PBSKids.com. On a scale of 1 to 5, how easy is it go get help on a PBSKids.com problem?
~circleofcheese: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~circleofcheese: I'd give them a four out of five on communication.
GetHuman: And what about PBSKids.com's ability to quickly and effectively address your problem?
~circleofcheese: For that I would say one out of five.
GetHuman: And finally- any advice for other PBSKids.com customers?
~circleofcheese: Intenta lidiar con ellos temprano en el día o más tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para PBSKids.com para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~circleofcheese taken from his PBSKids.com customer service problem that occurred on noviembre 13º, 2017.


1.00 of 5 stars | 1 reviews

~circleofcheese's PBSKids.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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