NJ Unemployment: The wait for an Unemployment Representative to...
Una NJ Unemployment reseña del cliente por el usuario de GetHuman ~Smoke de noviembre 18º, 2017
Background on ~Smoke's case
GetHuman: ~Smoke - can you tell our other NJ Unemployment customers when your case took place?
~Smoke: Yes I can. It was afternoon, on noviembre 13º.
GetHuman: Did you reach out to NJ Unemployment, and if so, how?
GetHuman: And which of these common NJ Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~Smoke a list of common NJ Unemployment problems)
~Smoke: "Account Access" was why I was trying to call.
~Smoke's review of NJ Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's NJ Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Smoke: The wait for an Unemployment Representative to pick up the call is unreasonably too long (** minutes)and aggravating.
GetHuman: Let's quantify your experience contacting NJ Unemployment. On a scale of 1 to 5, how easy is it go get help on a NJ Unemployment problem?
~Smoke: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Smoke: I'd give them a four out of five on communication.
GetHuman: And what about NJ Unemployment's ability to quickly and effectively address your problem?
~Smoke: For that I would say three out of five.
GetHuman: And finally- any advice for other NJ Unemployment customers?
~Smoke: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para NJ Unemployment para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from ~Smoke taken from his NJ Unemployment customer service problem that occurred on noviembre 13º, 2017.