Instagram: Because the app won't let me upload videos on t...

Background on GetHuman69132's case

GetHuman: GetHuman69132 - can you tell our other Instagram customers when your case took place?
GetHuman69132: Sure. It was morning, on diciembre 8º.
GetHuman: Did you reach out to Instagram, and if so, how?
GetHuman69132: I used the 650-543-4800 number I found for on the GetHuman Instagram customer phone number page I was on: Instagram Customer Service Phone Number
GetHuman: And which of these common Instagram customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman69132 a list of common Instagram problems)
GetHuman69132: "Recover account" was why I was trying to contact.

GetHuman69132's review of Instagram customer service

GetHuman: So how would you sum up your experience for GetHuman's Instagram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman69132: Because the app won't let me upload videos on there anymore even though I have good internet connection.
GetHuman: Let's quantify your experience contacting Instagram. On a scale of 1 to 5, how easy is it go get help on a Instagram problem?
GetHuman69132: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman69132: I'd give them a three out of five on communication.
GetHuman: And what about Instagram's ability to quickly and effectively address your problem?
GetHuman69132: For that I would say five out of five.
GetHuman: And finally- any advice for other Instagram customers?
GetHuman69132: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Instagram para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman69132 taken from his Instagram customer service problem that occurred on diciembre 8º, 2017.


2.66 of 5 stars | 209 reviews

GetHuman69132's Instagram Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Instagram, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Instagram in any way.

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