Florida Department of Children & Families: My first two calls were terminated by a recorde...
Una Florida Department of Children & Families reseña del cliente por el usuario de GetHuman ~noteable de octubre 31º, 2017
Antecedentes del caso de ~noteable
GetHuman:~noteable: ¿puede decirles a nuestros otros Florida Department of Children & Families clientes cuándo tuvo lugar su caso?
~noteable:Yup. Era morning, el octubre 28º.
GetHuman:¿Te comunicaste con Florida Department of Children & Families y, de ser así, cómo?
GetHuman:¿Y cuál de estos problemas comunes del cliente Florida Department of Children & Families describe mejor la razón por la que quería hablar con ellos?
(Muestra ~noteable una lista de Florida Department of Children & Families problemas comunes)
~noteable:"Benefits" fue la razón por la que estaba intentando to call.
La revisión de ~noteable del servicio al cliente Florida Department of Children & Families
GetHuman:Entonces, ¿cómo resumiría su experiencia para la comunidad de clientes Florida Department of Children & Families de GetHuman? Censuraremos cualquier ID, número o código y cualquier palabra inapropiada aquí por respeto a los millones de otros clientes que usan este recurso.
~noteable:My first two calls were terminated by a recorded message telling me that they were experiencing high call volume and that I should call again later. I finally got the standard menu and kept trying "*" until I was transferred to an operator. After waiting ** minutes on hold, a rep answered to tell me that her system was down and I should call again and maybe I'd reach someone with a working system. I waited several hours and tried again, went through the same process, waited on hold for ** minutes again. This time the agent did not say anything, but I could tell I was connected since I could hear talking in the background. After several minutes (no way I was hanging up) an agent answered and could not help me with my problem (my password would not work with their online system). She suggested I go in person to their office and get help there. Having been there before and waited up to two hours to be seen, I didn't think that was a good idea. This is not the first time I have expe
GetHuman:Cuantifiquemos su experiencia contactando a Florida Department of Children & Families. En una escala del 1 al 5, ¿qué tan fácil es obtener ayuda para un problema Florida Department of Children & Families?
~noteable:Les daría un three de cinco para facilitar la búsqueda de ayuda.
GetHuman:¿Qué pasa con la calidad de la comunicación? ¿Cómo calificaría eso en una escala de 1 a 5?
~noteable:Les daría un one de cinco en comunicación.
GetHuman:¿Y qué hay de la capacidad de Florida Department of Children & Families para abordar su problema de manera rápida y efectiva?
~noteable:Para eso diría three de cinco.
GetHuman:Y finalmente, ¿algún consejo para otros Florida Department of Children & Families clientes?
~noteable:Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Florida Department of Children & Families para saber quién es usted.
GetHuman:Bueno, ahí lo tienes. Algunos comentarios útiles y palabras de ~noteable tomadas de su Florida Department of Children & Families problema de servicio al cliente que ocurrió en octubre 28º, 2017.