Consumer Financial Protection Bureau: Wells Fargo subtracts ten dollars from a busine...
Una Consumer Financial Protection Bureau reseña del cliente por el usuario de GetHuman GetHuman-spheress de diciembre 5º, 2017
Antecedentes del caso de GetHuman-spheress
GetHuman:GetHuman-spheress: ¿puede decirles a nuestros otros Consumer Financial Protection Bureau clientes cuándo tuvo lugar su caso?
GetHuman-spheress:Yeah. Era morning, el noviembre 27º.
GetHuman:¿Te comunicaste con Consumer Financial Protection Bureau y, de ser así, cómo?
GetHuman:¿Y cuál de estos problemas comunes del cliente Consumer Financial Protection Bureau describe mejor la razón por la que quería hablar con ellos?
(Muestra GetHuman-spheress una lista de Consumer Financial Protection Bureau problemas comunes)
GetHuman-spheress:"Complaint" fue la razón por la que estaba intentando to call.
La revisión de GetHuman-spheress del servicio al cliente Consumer Financial Protection Bureau
GetHuman:Entonces, ¿cómo resumiría su experiencia para la comunidad de clientes Consumer Financial Protection Bureau de GetHuman? Censuraremos cualquier ID, número o código y cualquier palabra inapropiada aquí por respeto a los millones de otros clientes que usan este recurso.
GetHuman-spheress:Wells Fargo subtracts ten dollars from a business account having with them.
GetHuman:¿Puedes contarnos un poco más al resto de lo que sucedió en 11/27/17?
GetHuman-spheress:About four years, ****, ago one of the staff at a Wells Fargo branch indicates open up an additional account to one already there. Specifically open up a business account. Answering to what amount to start it, open it with $***. Asking her if it's okay to keep it in at the amount of $*** and no more, unless choosing to add?Answering yes. Nothing to occur bad to the account. The $*** to be always there while having the account. Then getting mail each month indicating always indicating $***. Maybe adding a penny of interest. Opening the mail months. Believing it to be the same, discontinuing opening up the mail.More than a year later, maybe early ****,staff at a separate branch indicates it good to open up an additional account to the one already there. Indicating there's an additional account, the business account. The staff accesses of it without asking me if okay.Notes it at *.Indicates get to management at the original bank where starting it.Talking to her of it before travel to the original branch. Travel to the original branch.Talking about it.Indicating details of starting the account.Talks staff talking to start it gets a dismissal. Indicates least amount to maintain the account is $****, not the $*** she's leading to believe.Because of indicating own qualifications with the bank, amount having and number of years, talks will put it back ***%. He's an assistant manager.He'll talk to the manager. Then indicating can only put back $**. $** to get to the original $***.Continuing numerous times about getting to the original $***. Wanting good with Wells Fargo.Maybe more than a year later at an additional branch talking to a business manager of it. She's indicating not to worry. Will return it ***%.Believing her. Not looking awhile. Then noting it's at $***.$!* away from the original $***.Telephoning her about it more than once. No answer. At the branch once or more, not there. Then there when she's there. Talking to her after waiting awhile. She indicates $**, instead of $**, is all she can return. Escorts out of the bank.Since then, talking number of times of returning the extra $**.No results.Believing their wrong is one of a number of wrongs. Am right. Want the additional $** into the account.
GetHuman:Cuantifiquemos su experiencia contactando a Consumer Financial Protection Bureau. En una escala del 1 al 5, ¿qué tan fácil es obtener ayuda para un problema Consumer Financial Protection Bureau?
GetHuman-spheress:Les daría un five de cinco para facilitar la búsqueda de ayuda.
GetHuman:¿Qué pasa con la calidad de la comunicación? ¿Cómo calificaría eso en una escala de 1 a 5?
GetHuman-spheress:Les daría un five de cinco en comunicación.
GetHuman:¿Y qué hay de la capacidad de Consumer Financial Protection Bureau para abordar su problema de manera rápida y efectiva?
GetHuman-spheress:Para eso diría five de cinco.
GetHuman:Y finalmente, ¿algún consejo para otros Consumer Financial Protection Bureau clientes?
GetHuman-spheress:Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Consumer Financial Protection Bureau para saber quién es usted.
GetHuman:Bueno, ahí lo tienes. Algunos comentarios útiles y palabras de GetHuman-spheress tomadas de su Consumer Financial Protection Bureau problema de servicio al cliente que ocurrió en noviembre 27º, 2017.