Six Flags: Thrown out last year for rest of the yearn now...
Una Six Flags reseña del cliente por el usuario de GetHuman GetHuman-tirado de diciembre 3º, 2017
Antecedentes del caso de GetHuman-tirado
GetHuman:GetHuman-tirado: ¿puede decirles a nuestros otros Six Flags clientes cuándo tuvo lugar su caso?
GetHuman-tirado:Yeah. Era evening, el noviembre 26º.
GetHuman:¿Te comunicaste con Six Flags y, de ser así, cómo?
GetHuman:¿Y cuál de estos problemas comunes del cliente Six Flags describe mejor la razón por la que quería hablar con ellos?
(Muestra GetHuman-tirado una lista de Six Flags problemas comunes)
GetHuman-tirado:"Cancel or change passes" fue la razón por la que estaba intentando to call.
La revisión de GetHuman-tirado del servicio al cliente Six Flags
GetHuman:Entonces, ¿cómo resumiría su experiencia para la comunidad de clientes Six Flags de GetHuman? Censuraremos cualquier ID, número o código y cualquier palabra inapropiada aquí por respeto a los millones de otros clientes que usan este recurso.
GetHuman-tirado:Thrown out last year for rest of the yearn now they won't let me in this year
GetHuman:¿Puedes contarnos un poco más al resto de lo que sucedió en 11/26/17?
GetHuman-tirado:Last year I got thrown out I had my husband in the pool area with my * daughters and * year old grandson and my little boy that is non verbal and severely autistic he like to hit Pinochet and pull hair I went to the front to meet my older son and daughter to buy her a day pass but she is a wimp so when I came out I was messing with her saying that we were going to sneak her in there was a worker near by he heard me I was only saying that cause she makes weird faces well I went to the cabana to buy her day pass there was only one open and a long line I could not stay there that long do to my husband needed help so I went threw to where you show your pass I started to take out my pass he told us you are good go threw me and my daughter were now waiting on my son on the other side I was telling her we can buy your day pass over there the line was not bad that's when the worker came up to me and took us to the office I told him that my husband was at the pool with all the kids and one has sever disabilitys he said it would be quick but they took over * hours then had me give him my pass they kept my pass and told me I was kick out for the rest of that year I call to make sure I can go and they said no I don't understand I was playing with my daughter he didn't give us a chance to see if we were going to get the pass he seen me pointing to the building and telling her we can get her pass there then they said I can't go for the rest of that year now they changes that up too they won't let me speak to anyone in charge either
GetHuman:Cuantifiquemos su experiencia contactando a Six Flags. En una escala del 1 al 5, ¿qué tan fácil es obtener ayuda para un problema Six Flags?
GetHuman-tirado:Les daría un four de cinco para facilitar la búsqueda de ayuda.
GetHuman:¿Qué pasa con la calidad de la comunicación? ¿Cómo calificaría eso en una escala de 1 a 5?
GetHuman-tirado:Les daría un three de cinco en comunicación.
GetHuman:¿Y qué hay de la capacidad de Six Flags para abordar su problema de manera rápida y efectiva?
GetHuman-tirado:Para eso diría one de cinco.
GetHuman:Y finalmente, ¿algún consejo para otros Six Flags clientes?
GetHuman-tirado:Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para Six Flags para saber quién es usted.
GetHuman:Bueno, ahí lo tienes. Algunos comentarios útiles y palabras de GetHuman-tirado tomadas de su Six Flags problema de servicio al cliente que ocurrió en noviembre 26º, 2017.