US Postal Service: customer complaint

Una US Postal Service reseña del cliente por el usuario de GetHuman GetHuman-bpersian de diciembre 8º, 2017

Background on GetHuman-bpersian's case

GetHuman: GetHuman-bpersian - can you tell our other US Postal Service customers when your case took place?
GetHuman-bpersian: Yes I can. It was morning, on diciembre 1º.
GetHuman: Did you reach out to US Postal Service, and if so, how?
GetHuman-bpersian: I used the 800-275-8777 number I found for on the GetHuman US Postal Service customer phone number page I was on: US Postal Service Customer Service Phone Number
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bpersian a list of common US Postal Service problems)
GetHuman-bpersian: "Complaint" was why I was trying to call.

GetHuman-bpersian's review of US Postal Service customer service

GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bpersian: customer complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-bpersian: Dear Mams and Sirs,*I live in Los Angeles .*My friend sent me a parcel from Germany which had *,* kg weight in Germany and yesterday as I received it was *kg. My parcel was torn and I miss * objects in: one pair of orthopedic shoes, * women shirts and * women cardigan.*My parcel was certificated under No. CL*********DE. *How can you help me?*Please let me know what I can do:*Thank you so much!*Andranik Shahverdi
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
GetHuman-bpersian: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bpersian: I'd give them a five out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
GetHuman-bpersian: For that I would say four out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
GetHuman-bpersian: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para US Postal Service para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bpersian taken from his US Postal Service customer service problem that occurred on diciembre 1º, 2017.

US Postal Service

1.73 of 5 stars | 1283 reviews

GetHuman-bpersian's US Postal Service Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like US Postal Service, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with US Postal Service in any way.

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