US Postal Service: Package has been stuck on pre shipment for a week
Una US Postal Service reseña del cliente por el usuario de GetHuman GetHuman123875 de diciembre 10º, 2017
Background on GetHuman123875's case
GetHuman: GetHuman123875 - can you tell our other US Postal Service customers when your case took place?
GetHuman123875: Yeah. It was afternoon, on diciembre 8º.
GetHuman: Did you reach out to US Postal Service, and if so, how?
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman123875 a list of common US Postal Service problems)
GetHuman123875: "Change order" was why I was trying to call.
GetHuman123875's review of US Postal Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman123875: Package has been stuck on pre shipment for a week
GetHuman: Can you tell the rest of us a bit more from what happened on 12/08/17?
GetHuman123875: Just wanting to know if they can tell me if my package has indeed been shipped or if the seller still has it
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
GetHuman123875: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman123875: I'd give them a two out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
GetHuman123875: For that I would say five out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
GetHuman123875: Llámalos temprano en el día o tarde. No olvide ninguna información personal o de cuenta que pueda necesitar para US Postal Service para saber quién es usted.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman123875 taken from his US Postal Service customer service problem that occurred on diciembre 8º, 2017.